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Longer delivery times are expected due to Covid-19 We are still shipping but longer delivery times are expected due to Covid-19

Shipping + Returns

SHIPPING

Copenhagen Bike

Canada

FREE SHIPPING for purchases over $99.00 CAD shipped within Canada.
$10.00 flat rate for purchases $99.00 and under. 
Free standard ground delivery via Canada Post, Fed Ex or UPS
*some restrictions apply for remote areas.  

United States

FREE SHIPPING for purchases totalling $99.00 CAD and over
$15.00 CAD flat rate for items under $99.00 CAD
*fees apply to continental U.S.A. Some restrictions apply for remote areas. 
Standard ground delivery via Canada Post, Fed Ex or UPS

 

International

International shipping is based on size, weight, and destination. 
Please contact us at hello@gronandwhite for details concerning your shipping fee. We make every effort to find the cheapest rate possible. 

Please note- if there is a shipping fee presented at check out it is based only on weight and not the dimensions so it is often not accurate. 

We reserve the right to refuse an order. 

 

Shipping FAQ

We ship through Canada Post, UPS or FedEx.  Unless otherwise arranged shipping is standard ground delivery. You will be issued a tracking number at the time of shipment. 


All shipments are subject to availability. In stock orders are usually dispatched within 1 - 2 business days.


Delivery times do not include Weekends or Holidays. In stock items should generally arrive within 10 business days. This is an estimate only. You will be provided with a tracking number so you can keep track of your item’s journey.


 Although we stock most of our product we do not stock all items. Some items will be shipped directly to you from our suppliers and some special orders are dependent on the manufacturer's lead-time which can vary with different manufacturers. Please check the product information page for expected lead times on certain items


 Some items shipped by our distributors may be unexpectedly out of stock, in which case we will inform you of the new estimated delivery date and you may choose to wait or cancel.


 We may have to ship items separately depending on availability and place of dispatch.


Please take care to provide a proper and complete delivery address as extra expenses due to an incorrect or insufficient address will be the responsibility of the customer.
Please take care to carefully read product descriptions including the sizes.


 Grøn + White is not liable for damage, loss or expense related to delay in shipment. 

     

                        RETURNS 

 

We want you to have complete confidence with your shopping experience at
Grøn + White so our return policy is as follows: 

 

  • Special orders including, not in-stock items, are non-refundable
  •  For a full refund please contact us at hello@gronandwhite.com within 10 days of receipt. 
  •  We advise you to use a trackable method of shipping as we do not accept responsibility for items lost in transit. 
  •  Please be sure to package the item carefully for shipment, preferably using the same packaging in which you received it.